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Customer Satisfaction Phone: (978) 356-6500 Toll Free (USA & Canada): (800) 758-5995 International: (access code) 800-3272-6000 Fax (Tech Support): (978) 356-9372 Fax (Customer Service): (978) 356-6565 Ask Us United Kingdom office EBSCO Publishing 4th Floor, Kingmaker House Station Road, New Barnet Herts EN5 1NZ England Phone: +44-020-8447 4200 Fax: +44-020-8440 2205 Email: garethsmith@ebsco.com Australia office EBSCO Publishing Level 2, 96 Stephenson Street Richmond, VIC 3121 Australia Phone: +61 (0)3 9276 1777 Fax: +61 (0)3 9421 3150 Email: tcolvey@ebscohost.com Germany office EBSCO Publishing Schillerstraße 17 D-82110 Germering Germany Phone: +49 89 84 93 8 - 460 Fax: +49 89 84 93 8 - 615 Email: pdittrich@ebscohost.com Central, Eastern & Southeast Europe office EBSCO Publishing Klimentska 52 110 00 Prague Czech Republic Phone: + 420 224 941 460 Fax: + 420 224 941 460 Email: EPPrague@ebscohost.com Japan office EBSCO Publishing Koenji Center Building 8F, 2-6-2 Koenji-kita, Suginami-ku, Tokyo, 166-0002 JAPAN Phone: +81 (0)3 5327-5321 Fax: +81 (0)3 5327-5323 Email: ebscohost@ebsco.co.jp

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General Information: U.S. & Canada 800-653-2726 International 978-356-6500 Fax 978-356-6565 Email information@ebscohost.com Address 10 Estes Street Ipswich, MA 01938 USA Customer Support & Training: Hours Monday through Friday 24-hour support Saturday and Sunday 9:00 a.m. to 5:00 p.m. EST U.S. & Canada 800-758-5995 International (access code) 800-3272-6000 Fax 978-356-9372 Ask Us http://support.ebsco.com/contact/askus.php Support Web site  http://support.ebsco.com